Billing Policies

This section outlines the standard billing terms and conditions for bookkeeping services provided by DiveLight Financial Services.

1. Payment Terms

Payment for the initial setup is due immediately upon receipt of invoice and before work commences. Payments for subsequent monthly services are to be made within 15 days of the invoice date (or by the beginning of the month of service).

2. Billing Frequency

Clients are billed monthly in advance for recurring services. Hourly or project-based work is invoiced upon completion or weekly, depending on the engagement.

3. Hourly vs. Flat Rate

Services may be billed at an agreed-upon flat monthly rate or by the hour, depending on the service scope. Work outside the agreed scope will be billed separately at the standard hourly rate.

4. Scope of Services

Pricing is based on the agreed-upon scope of services. Additional work beyond the original scope will be quoted and approved prior to billing.

5. Rate Adjustments

Rates are reviewed annually and may be adjusted with 30 days’ written notice to the client.

6. Late Payments & Penalties

Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month (18% annually). Services may be paused if invoices remain unpaid beyond 30 days.

7. Refund Policy

No payment refunds will be provided for work that has already commenced within the service window.

8. Cancellation Policy

Ongoing services may be canceled with 7 days’ written notice. Upon termination, any unpaid services rendered up to the termination date shall be paid in full.

9. Additional Terms

– Billing disputes must be submitted in writing within 10 days of invoice receipt.
– Accepted payment methods: ACH bank transfer (preferred) or credit/debit card.
– All services are governed by a signed Bookkeeping Service Agreement.